UNLIMITED REMOTE SUPPORT – LEVEL 1

Introducing Network Integration and Support Services Unlimited Level 1 remote support.

Employees in large organisations have unlimited access to remote helpdesk support. In the spirit of our tagline “Enterprise IT Support for Everyone,” NISS brings this capability to all small business.

Included with URS:

  • Unlimited support calls per user
  • “How to” support for all installed desktop programs
  • All repairs and maintenance that can be carried out remotely
  • Business hours live remote support and response
  • Access to online customer portal

Exclusions

  • On-site support
  • Server support
  • Server configuration

 

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